Heritage Bank Center Bag Policy

Heritage Bank Center is the home arena of the ECHL team Cincinnati Cyclones. They are the minor league affiliate of the New York Rangers.

For most sporting events and family shows, the arena door will open 60 minutes prior to the event. This time is 90 minutes for the concerts.

Please note that the facility has a NO RE-ENTRY policy during events. You cannot re-enter the venue once you exit from an event.

Heritage Bank Center Rules

Security personnel conducts a metal-detector screening, visual inspection, and bag inspection for all the guests entering the Cyclones arena.

The inspection is purposed to detect prohibited items for the safety of their guests and staff. The bag policies of the venue are listed below:

• The guests are not allowed to enter the arena with baggage such as backpacks and luggage.
• Clear bags that don't exceed 12"x12"x6" in size are allowed.
• You can enter the arena with the clutches but the size shouldn't exceed 1"x6"x4".
• Diaper bags and medical bags are allowed, however, such bags are subject to inspection during the entrance.

Prohibited Items

Guests possessing prohibited items are restricted to enter the arena for safety reasons. If any prohibited item is detected with the guest inside the venue, the guest shall be ejected from the venue and the item will be confiscated.

The following list of items are prohibited inside the facility:

• Aerosol cans of any product
• Alcohol
• Animals/pets (service animals are allowed)
• Audio/video recording equipment
• Balloons, beach balls, or similar inflatable items
• Cans, bottles, glasses, or other beverage containers
• Chains, studded bracelets, etc.
• Coolers or ice chests
• Fireworks
• Illegal drugs
• Knives
• Backpacks/bags
• Laser pens and pointers
• Monopods
• Noisemaking devices (such as whistles and air horns)
• Outside food, beverage, bottled water, etc.
• Professional photography equipment, tripods, monopods, and selfie sticks
• Poles or sticks to display flags, banners, etc. (except at Cyclones games)
• Skateboards, rollerblades, bikes, etc.
• Unapproved pamphlets, fliers, handbills, etc.
• Any kind of weapons
• The management can add any other items to the list at its sole discretion that is deemed inappropriate or dangerous by the venue.

Heritage Bank Center capacity is 17,556 people. The indoor arena is located in downtown Cincinnati, next to the Great American Ball Park.

Two parking options are available at the venue. The first option is East Garage, 443 E Pete Rose Way, Cincinnati, OH 45202. All pre-paid parking pass holders should park their vehicles here.

The second parking option is Central Riverfront Garage, 149 Broadway Cincinnati, OH 45202. The arena has assigned seating for all events. The ushers available there will help you to find your seating location.

You will find the main entrance of the arena on the West side of the building facing Great American Ballpark, next to the box office. The venue can also be entered on the East side of the building facing the East Garage.

Heritage Bank Center Seating Chart for Hockey Games

Heritage Bank Center Seating Chart for Basketball Games And Other Events

Best Seats Available at Heritage Bank Center

For concerts, an end-stage setup with the stage located near sections Section 117, Section 118, and Section 119 is the common seating layout.

On the floor - You can enjoy some of the closest views of the performers from Sections Floor 1, Floor 2, Floor 3, and Floor 4 are Floor Seats. Floor sections may be added or removed for many concerts.

To the Side of the Stage - Consider seats to the side of the stage in Section 112, Section 114, and Section 126 for a close view of the stage with a little bit of elevation. These are some of the best seats on the 100 level.

Best Seats on the 200 Level - Sections 211, 212, 230, and 231 offer the best angle for ice hockey games. You can enjoy a good sightline without sacrificing distance in these seats.

Some of the best hotels near the indoor arena are:

• AC Hotel Cincinnati at The Banks
  Address: 135 Joe Nuxhall Way, Cincinnati, Ohio 45202 
  Phone: +1 513-744-9900
  
  
• Residence Inn Cincinnati Downtown/The Phelps
  Address: 506 East 4th Street, Cincinnati, Ohio 45202 USA 
  Phone: +1 513-651-1234
  
  
• The Westin Cincinnati
  Address: 21 E. 5th Street, Cincinnati, OH 45202
  Phone: 00 1 844-631-0595
  
  
• Renaissance Cincinnati Downtown Hotel
  Address: 36 E 4th St, Cincinnati, OH 45202-3725
  Phone: 00 1 844-631-0595
  
  
• Hotel Covington
  638 Madison Ave, Covington, KY 41011-2422
  Phone: 00 1 859-696-7600

AC Hotel by Marriott Cincinnati

AC Hotel by Marriott Cincinnati at The Banks features a dynamic location for your travels. The hotel is combined with modern amenities and stylish design for restful nights and rejuvenating mornings.

You can enjoy views of the historic John A. Roebling Suspension Bridge and the Ohio River from the Upper Deck rooftop bar. Business travelers can reserve one of its three event spaces for hosting meetings and presentations.

Residence Inn Cincinnati Downtown/The Phelps

You can experience luxury during your extended stay at Residence Inn Cincinnati Downtown. The hotel is really unique among other hotels in the area and features a rooftop restaurant overlooking Cincinnati.

The rooms are fully equipped with kitchens and complimentary grocery shopping service for your convenience. You can spend your night amazingly in plush bedding, have a delicious breakfast in the morning, and burn some calories at the fitness center.

The Westin Cincinnati

The Westin Cincinnati boasts an outstanding location in the central business district, where you can enjoy an amazing view of Fountain Square.

The hotel facilitates 456 guest rooms and suites that feature the Westin Heavenly bed, 37'' LCD TVs, and generous workstations.

Renaissance Cincinnati Downtown Hotel

The boutique Hotel is located in a historic building in downtown Cincinnati. Renaissance Cincinnati is just minutes away from the indoor arena.

 The contemporary rooms and suites of the hotel feature deluxe bedding, complimentary Wi-Fi, flat-screen TVs, and large windows with skyline views. You are welcome to maintain your gym routine in their spacious fitness center.

The historic Burnham Hall can accommodate up to 700 guests if you are willing to host a special event in the hotel.

Disney on Ice Heritage Bank Center event took place from March 9-12, 2023. Frozen & Encanto was the first Disney event shown at the venue.

The 2022 Academy Award winner adventure features Anna, Elsa, Mirabel, and the Madrigal family live. The fan favorites Mickey Mouse, Minnie Mouse, Donald, Goofy, and many more are also featured in the show.

Likewise, the upcoming Moneybagg Yo concert at the Heritage Bank Center is scheduled for August 18, 2023. The rapper Finesse2Tymes, YTB Fatt, & Big Boogie will also be performing along with Moneybagg.

The doors will open at 5 pm for the concert and the event will start at 7 pm. The tickets are available at TicketMaster, VividSeats, and SeatGeek.

List of upcoming events at the Heritage Bank Center Cincinnati Ohio