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Dallas Stars (American Airlines Center) Bag Policy 2023 And Parking Map

By Kapil Sapkota / 5 July 2023 08:40 AM

Image: American Airlines Center Arena | Dallas Stars
Source : nhl

Dallas Stars bag policy is the fan safety guidelines regarding bags issued by American Airlines Center. It has clearly stated the types and sizes of the bags the fans are allowed to bring with them inside the arena.

Don't misunderstand American Airlines Center as an airport! AAC is an indoor events arena that is home to the NBA team Dallas Mavericks and the NHL team Dallas Stars. The Center is located at 2500 Victory Ave, Dallas, TX 75219.

You can enter the facility only with the limited types and sizes of bags as mentioned by the center. The permitted bags are subjected to security inspection. There are policies regarding the purses as well.

American Airlines Center Bag policy

The Center has allowed wristlets and clutches of size 4.5''x6.5'' at all entrances. Only fanny packs and clear plastic bags of size 14''x14''x6'' are allowed. They should go through designated X-ray entry points.

It has permitted medical bags and parenting bags restricting the traditional backpack or large totes. You must submit all the permitted bags for security inspection.

Fans who need to check a large bag are provided Remote Bag Check at Comerica Garage (formerly Silver Garage).

Here's the list of the bags permitted to bring within the Dallas Star match.

  • Any ADA-Specific bag
  • Diaper bags
  • Medical bags
  • Small clutches
  • Wallets
  • A single-compartment clear bag size less than 14”x14”x6.”
  • A clear ziplock bag

How Your Bag is Reviewed at the American Airlines Center?

The fans coming to watch a hockey or a basketball match will have to go through the metal detector at the stadium before the ticket scanning. The security team inspects the fan with a bag. 

The team will check the contents of the bag, its size, and the inside-outside to confirm if it violates the security policy. The security team will let the fan enter the arena if there are no issues with the bag.

We recommend you purchase the single-compartment clear bag for the Dallas Mavericks or Dallas Stars game match. The venues are being pushed to adopt a clear bag policy in the future.

(Watch: Inside the DALLAS MAVERICKS' $606,000,000 American Airlines Center Facility | Royal Key)

Dallas Stars (American Airlines Center) Purse Policy

The Center has allowed the fans to enter the arena with a purse size up to 14”x14”x6” at designated X-ray points. The fans are permitted to enter through any entrances with a wristlet, clutch, or wallet 4.5x6.5.

Small-sized wallets and purses are generally accepted in the arena. However, the security staff will make a search in it.

American Airlines Center Parking And Map

American Airlines Center has more than 5,000 parking spaces available for its guests. Most of these parking spaces are available conveniently within two blocks of the Center.

Moreover, when the in-house parking space is packed, over 3,000 parking spaces to the South and East of the American Airlines Center are within a short walking distance.

The Center makes parking lots open two hours prior to the start of each event. Similarly, it remains open for two hours after the end of each event. 

The fans can't park overnight. AAC has not made the "in and out" facility available.

Here's the Google Map of the Center's parking lot:

Here's the information regarding the parking lot and location:

  • Commons Garage
    Opens 2 hours before the AAC events for credit card-paying guests.
    Located: 2601 Victory Ave.

  • Lot A
    Stars: Players Reserved Lot
    Mavericks: Pass Only Lot
    Located: 3098 Nowitzki Way (adjacent to West entrance)

  • Lot M
    Located: 600 Museum Way (0.2 miles from South entrance)

  • Lot F
    Disabled Parking Only,
    Located:2721 North Houston Street (directly across from the North entrance)

  • Lot K
    Located: 2235 Victory Avenue (0.3 miles from NW Corner)

  • D Garage
    Clearance: 8'2"
    Located: 2400 Victory Ave  (which is 0.1 miles from the South entrance)

  • Lexus Garage
    Guests driving a Lexus can access one of the reserved parking spaces on Level 1 and are subject to availability
    Clearance: 8’2”
    Located at 2620 N. Houston St. (directly across from East Entrance)

  • Lot E
    Stars: Pass Only Lot
    Mavericks: Pass Only Lot
    Located: 2617 Victory Ave (0.1 miles from North Entrance)

  • Comerica Garage (formerly Silver Garage)
    Opens 2 hours prior to any event starting
    Only CC/Debit cards and pre-paid parking passes are accepted
    Located: 2503 Victory Ave. Dallas TX 75219

Here's the image map of the parking lots.

Image: American Airlines Center Parking Lot
Source : americanairlinescenter

Hotels Near American Airlines Center Dallas Texas

There are a number of hotels near the American Airlines Center. Hotel Swexan, Hotel ZaZa Dallas, and Hotel Crescent Court are some of the closest hotels located near the Center. HALL Arts Hotel and Fairmont Dallas are also very short-distance hotels from the AAC.

Let's get to know more about the hotels' nearby AAC:

Hotel Swexan

Image: A room of Swexan
Source : facebook

Located only at a distance of 0.3 miles from the AAC, Swexan offers a confluence of distinctive design and exclusive nightlife. The hotel is featured with a fitness center, private meeting, and banquet space, and a 75-foot, 20th-floor rooftop infinity-edge pool.

The hotel has been blessed with positive feedback from its customers.

Hotel ZaZa Dallas

Image: Hotel ZaZa Dallas
Source : facebook

Hotel ZaZa Dallas is decorated with unique pieces of art. Every room is provided with a spacious work desk, a sofa, and a refrigerator for your convenience. You are also greeted with a flat-screen cable TV in every room.

Hotel ZaZa's extravagant restaurant, The Dragonfly offers a fine dining experience.

Hotel Crescent Court

Image: Hotel Crescent Court
Source : tripadvisor

Crescent Court is only 700 m away from the AAC. The hotel facilitates a spa center and a year-round outdoor pool. Private parking is provided by the hotel and is equipped with a fitness center. The hotel boasts a terrace and guests can enjoy a meal at the restaurant or a drink at the bar.

HALL Arts Hotel

Image: A room of HALL Arts
Source : facebook

HALL Arts Hotel Dallas offers air-conditioned rooms, a fitness center, free WiFi, and a garden for its guests. Every room is fitted with a desk and a flat-screen TV. Dallas Love Field Airport is only 8 km away from the hotel.

The staffs are available to provide information at the 24-hour front desk at HALL Arts Hotel for your service.

Fairmont Dallas

Image: Fairmont Dallas
Source : co

Fairmont Dallas is located within a walk of 15 minutes from AAC. The hotel features 545 guestrooms with iPod docking stations and LCD televisions. You're provided wired and wireless Internet access for your needs.

Not just to spend a few nights, this hotel is also suitable if you are planning an event in Dallas. The hotel facilitates a conference space of area 239499 square feet.

Apart from these hotels, you can consider the following hotels, which can be convenient for you. There are enough options available for your lodging needs.

  • Rosewood Mansion on Turtle Creek
    Dallas, (1.6 km from American Airlines Center)

  • The Ritz-Carlton, Dallas
    Uptown Dallas (0.7 km from American Airlines Center)

  • Thompson Dallas
    Main District, Dallas (1.2 km from American Airlines Center)

  • Hyatt House Dallas Uptown
    Uptown, Dallas (500 meters from American Airlines Center)

  • Locale Victory Park - Dallas
    Uptown, Dallas (250 meters from American Airlines Center)


Restaurants near American Airlines Center Dallas TX

North Italia - Dallas, The Henry - Dallas, and Mio Nonno Trattoria - Victory Park are some of the best restaurants you can try which are located near American Airlines Center. The Rooftop at The Henry - Dallas and Medina Oven & Bar are also the best choices located at almost the same distance from AAC.

North Italia - Dallas

Image: North Italia Restaurant
Source : opentable

You can enjoy their handmade pasta and pizzas made up of seasonal ingredients and inventive flavors. Treat yourself to Italian dishes and drinks at North Italia.

The Henry - Dallas

Image: The Henry - Dallas
Source : facebook

Be it your morning coffee or lunch with a colleague or the family together for dinner; The Henry fulfills all of them perfectly. They welcome you in a great environment and make you feel like a home.

Mio Nonno Trattoria - Victory Park

Image: A photo from Mio Nonno Trattoria Dallas' facebook
Source : facebook

Another Italian restaurant on the list offers you wood-fired pizzas and classic & updated Italian fare with wine & cocktails. You can take Mio Nonno in the count for great outdoor dining and special occasions.

The Rooftop at The Henry - Dallas

Image: Interior of Rooftop
Source : opentable

Located near the AAC, The Rooftop is indeed a great restaurant to check out. The guests can enjoy the view of the city from the restaurant while having their delicious food and drinks.

Medina Oven & Bar

Image: An inside view of Medina Oven & Bar
Source : opentable

Medina was selected as the #1 Mediterranean restaurant in Dallas by Haute Living Magazine in Nov 2010. The wonderful place is great to try traditional Moroccan spices & ingredients.

Besides these restaurants we mentioned above, here is a list of the restaurants which you can check out near AAC where you can have the best experience.

  • Mesero - Victory Park
  • TacoLingo Tex-Mex
  • Moxies - Dallas
  • Atipico
  • Haywire - Uptown Dallas
  • Perry's Steakhouse & Grille - Park District
  • Ocean Prime - Dallas
  • Dolce Riviera
  • The Capital Grille - Dallas - Uptown
  • Doc B's Restaurant - Dallas

American Airlines Center Capacity

Image: AAC, Dallas Mavericks Seating Chart
Source : pinterest

How Many People Does American Airlines Center Hold?

American Airlines Center holds 20,000 people at a time. During a basketball match, it can have 19,200 people together and up to 21,146 with standing room. In an Ice hockey match, it has the ability to hold 18,532 people. The number can reach up to 19,323 with standing room.

21,000 people can enjoy it at the same time during a concert in the AAC arena. It was opened on July 17, 2001, with a cost of $400 million. The City of Dallas owns it.

American Airlines Center Dallas Seating Chart With Rows View

AAC hosts a set of different events, including Mavericks games, Stars games, and concerts. The following image displays the seating chart with rows of AAC for the Mavericks games.

Image: AAC seat rows
Source : ticketmaster


American Airlines Center Customer Service Phone Number

You can call AAC at the given numbers for your queries, information, and other assistance.

Phone NumberDetails
1-800-433-7300For AAC travel concerns or questions
214-665-4299Main Phone
214-222-3687Main Phone During Events
214-665-4825Lost and Found
214-665-4222Suite Lease Information
214-221-8326Suite Rental Information
214-665-4289Premium Services
214-665-4700Parking Hotline
214-665-4852Fan Shop
214-747-MAVS (6287)Dallas Mavericks
214-GO-STARS (467-8277)Dallas Stars


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